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Family Forum / Parenting / Mothers / March 2007Okay, Now I'm really PO'd!!!!
3 weeks ago we got new tires for the van. Less than a week later we heard a 'rubbing' noise so I took the van back to have them check to make sure everything was okay, or if there was more work needing to be done. Well, I was told, "We *think* it's the brakes". Whaaaaaat?! So I called a mechanic we'd taken other cars to, to set an appt. to get the starter replaced, which needed to be done anyways. Over the weekend, the noise got much worse and hubby was thinking it could be the cv joint. So when I took the van to have the work done I asked the mechanic to check it and let me know if it needed to be replaced. Oh yeah, and we decided to get the front brakes done since he'd have it as well. Imagine my shock when the mechanic calls me up and tells me the right front wheel was loose! He was able to remove the lug nuts by hand!! OMG, I am livid! I've been taking cars to this tire dealer for years, as did my dad when he was alive. I cannot believe they didn't even check that when I had it in for the noise, after getting the tires. I called the owner and he's apologetic and is sending us a check for small compensation which is nice but I can't get the pictures of having the entire wheel come off my van while driving my children! And my argument for taking it to this dealer against hubby's desire to go to Wallyworld (no offense to anyone, but I refuse to allow minimum wage workers to take the wheels off my car and trust them to do it right) was that Wallyworld once didn't tighten the lugnuts on dh's van several years ago. Argh. Nan > Imagine my shock when the mechanic calls me up and tells me the right > front wheel was loose! He was able to remove the lug nuts by hand!! Thats dreadful Nan - thank goodness nothing bad did happen.  SignatureSarah >> Imagine my shock when the mechanic calls me up and tells me the right >> front wheel was loose! He was able to remove the lug nuts by hand!! > >Thats dreadful Nan - thank goodness nothing bad did happen. Absolutely! What helped calm me down is the owner being so apologetic and offering no excuses for what happened. Hey, if only that horrible doctor I had for A's c-section would have been so understanding I'd not still hate him! Nan > Imagine my shock when the mechanic calls me up and tells me the right > front wheel was loose! He was able to remove the lug nuts by hand!! Wowwww! That is NOT acceptable. You definitely had SOMEONE watching over you! > OMG, I am livid! I've been taking cars to this tire dealer for years, > as did my dad when he was alive. I cannot believe they didn't even > check that when I had it in for the noise, after getting the tires. I would be just as angry! There's no excuse for that- especially for them to miss it TWICE. > I called the owner and he's apologetic and is sending us a check for > small compensation which is nice but I can't get the pictures of > having the entire wheel come off my van while driving my children! I'm sure he's only sending you the money because he hopes it will ice it enough for you so you don't sue. In today's lawsuit-happy world, that kind of thing would absolutely make for a solid lawsuit. Not that I am promoting that at all, just saying that it's very common these days. I know you have a solid relationship with the tire place but don't let that soften the situation any. I'd be reporting them to the BBB at the very least. Good luck! -Kara. >> Imagine my shock when the mechanic calls me up and tells me the right >> front wheel was loose! He was able to remove the lug nuts by hand!! [quoted text clipped - 17 lines] >of thing would absolutely make for a solid lawsuit. Not that I am promoting >that at all, just saying that it's very common these days. Well, that's possible. But we didn't suffer any damages even if it was kind of scary. He offered to pay for the subsequent repairs we had, but it was work that needed to be done in spite of the wheel issue. >I know you have a solid relationship with the tire place but don't let that >soften the situation any. I'd be reporting them to the BBB at the very >least. Good luck! I probably won't. This dealer has been a fixture in town with a good reputation for several decades. He explained that last time this had happened 12 years ago he made a policy of having 2 technicians check the lugnuts. Mistakes can happen, but it's a scary thought. Nan It wasn't a mistake. You probably mouthed off to the wrong guy in the garage. > >> Imagine my shock when the mechanic calls me up and tells me the right > >> front wheel was loose! He was able to remove the lug nuts by hand!! [quoted text clipped - 33 lines] > > Nan >> Imagine my shock when the mechanic calls me up and tells me the right >> front wheel was loose! He was able to remove the lug nuts by hand!! [quoted text clipped - 16 lines] > enough for you so you don't sue. In today's lawsuit-happy world, that kind > of thing would absolutely make for a solid lawsuit. Nope. There was no accident, no financial loss, no basis for lawsuit. gloria p > Nope. There was no accident, no financial loss, no basis for lawsuit. Doesn't necessarily have to be an accident- contract, implied contract, etc. don't require losses. As always, it depends on the state you are in. -K That's why I am marrying a mechanic! >That's why I am marrying a mechanic! Good idea! I wish dh knew more about fixing cars. He can usually diagnose a problem but fixing it is another story. Nan >> That's why I am marrying a mechanic! > > Good idea! I wish dh knew more about fixing cars. He can usually > diagnose a problem but fixing it is another story. > > Nan sounds like he knows JUST ENOUGH to be dangerous....... >> That's why I am marrying a mechanic! > > Good idea! I wish dh knew more about fixing cars. He can usually > diagnose a problem but fixing it is another story. > > Nan when I met my dh he had an old TR7. It would frequesntly break down and I learned a lot about car mechanics. One Easter he offered to give me a lift to my parents (a couple of hundred miles away I suppose) The car headgasket blew. We spent an entire weekend in the pouring rain changing it and sorting the whole thing out. Turned up at my parents a couple of days late! amazing we got married really!! SignatureSarah >>> That's why I am marrying a mechanic! >> [quoted text clipped - 10 lines] >days late! >amazing we got married really!! LOL! Showed his dedication to getting you to your destination :-) Nan >>> That's why I am marrying a mechanic! >> [quoted text clipped - 10 lines] > days late! > amazing we got married really!! :D I think those are the kinds of things that bring people closer together. > That's why I am marrying a mechanic! I'm married to one (among other things) and guess whose car always gets fixed last? Yep -mine. :-) > That's why I am marrying a mechanic! Good luck! I married a computer guy ... I haven't had email / IM and almost everything else for months. lol >> That's why I am marrying a mechanic! > > Good luck! I married a computer guy ... I haven't had email / IM and > almost everything else for months. lol Isn't that the way it usually is though the person you marry you think huh hey now I'll have______, and myself I also married a computer geek and my computer is slower then the one when I was 5!!!!!! and full of crap it's oh honey i'll get too it...after about a year of me gripping GRRMEN! Ok no more rant ... Amanda ( in Ohio) Amanda schrieb: >> Good luck! I married a computer guy ... I haven't had email / IM and >> almost everything else for months. lol > Isn't that the way it usually is though the person you marry you think huh > hey now I'll have______, and myself I also married a computer geek and my > computer is slower then the one when I was 5!!!!!! *g* This is a reason why I am quite happy to have married a salesperson - when I need his advice, it's in the course of my job, and I get an answer fast, normally. Otherwise I learned the same job anyway, so if it's something related to us, I know the answer as well as he does. ;-) Only to get him to exercise his skills in reparing things... *sigh* I know he has them, he knows I know, and he knows I am more stubborn than he. Sadly he needs to have prove of these facts far too often for my liking. ;-) Gruß, Sema > Imagine my shock when the mechanic calls me up and tells me the right > front wheel was loose! He was able to remove the lug nuts by hand!! How the hell did that happen? They put them on with a pneumatic wrench, its not as if they're put on by hand. I don't know what the equivalent is over there, but I'd give Trading Standards a nod if it happened here. You where lucky, the next driver might not be. -- scrum >> Imagine my shock when the mechanic calls me up and tells me the right >> front wheel was loose! He was able to remove the lug nuts by hand!! > >How the hell did that happen? They put them on with a pneumatic wrench, >its not as if they're put on by hand. That's how it's done here. He said his policy is to have 2 people check the lug nuts before finishing the job so I don't know how mine slipped through the crack. >I don't know what the equivalent is over there, but I'd give Trading >Standards a nod if it happened here. You where lucky, the next driver >might not be. Probably the Better Business Bureau here. Nan That is just scary! Glad they found it before really big problems occurred. Anni > 3 weeks ago we got new tires for the van. Less than a week > later we heard a 'rubbing' noise so I took the van back to > have them check to make sure everything was okay, or if > there was more work needing to be done. every time i've taken any vehicle in to get tires (or get the snows put on/off) i have been told "check the lug nuts when you get home to make sure they are tight." every time, over 6 vehicles & 30+ years... both from the dealers & from the guys at NTB. they can't crank the lug nuts down too hard with the air gun or they'll strip the bolts, so they tighten them just over hand tight. however, it's possible for the lugs to loosen, so you should check after about an hours worth of driving. if they're loose enough to turn easily, tighten them back up (you do have a jack with a tire iron in your vehicle, don't you?) lee >> 3 weeks ago we got new tires for the van. Less than a week >> later we heard a 'rubbing' noise so I took the van back to [quoted text clipped - 13 lines] >do have a jack with a tire iron in your vehicle, don't you?) >lee Yeah, I do. I was figuring that someone in the business of removing tires would do it right. Nan >>> 3 weeks ago we got new tires for the van. Less than a >>> week later we heard a 'rubbing' noise so I took the van [quoted text clipped - 18 lines] > Yeah, I do. I was figuring that someone in the business of > removing tires would do it right. lug nuts can & do loosen. it's something you should be in the habit of checking every so often, but especially after getting the tires changed. it's not a matter of them "doing it wrong" really. i always check mine when i get home from the tire shop or the garage if they've done anything involving removing tires (inspection brake checks for example). i check them before i start a long trip. i check them again after a few k miles. do you check your oil & fluids, & tire pressure or do you just wait until something goes wrong to have the garage tell you you ran out of something? i've never had a vehicle not last me over 10 years or 250+k miles... except the Taurus & that's because some stupid old man ran into it when it only had 170k. lee <getting a new car today. the CR-V is staying on as my pasture/woods vehicle. retiring gracefully> > lug nuts can & do loosen. it's something you should be in the >habit of checking every so often, but especially after getting [quoted text clipped - 4 lines] >before i start a long trip. i check them again after a few k >miles. Honestly, it's not something that would occur to me to check, and I've never been told by the tire dealer that I should. > do you check your oil & fluids, & tire pressure or do you >just wait until something goes wrong to have the garage tell >you you ran out of something? I'll assume you're trying to be amusing instead of insulting here. > i've never had a vehicle not last me over 10 years or 250+k >miles... except the Taurus & that's because some stupid old >man ran into it when it only had 170k. >lee <getting a new car today. the CR-V is staying on as my >pasture/woods vehicle. retiring gracefully> Nan > Honestly, it's not something that would occur to me to > check, and I've never been told by the tire dealer that I > should. i wonder why they don't. i really do find that strange & not in a good way. >> do you check your oil & fluids, & tire pressure or do you >>just wait until something goes wrong to have the garage >>tell you you ran out of something? > > I'll assume you're trying to be amusing instead of > insulting here. i sort of was, but i was also using a more general 'you' rather than the specific you. it also is part of my bafflement at education (& this is carrying over from another list i read). while i agree that reading & math are important, we're not teaching our kids about self-reliance, self-responsibility, civics & civic responsibility, consumer awareness... any number of real life things they'll *really* need. lee >> Honestly, it's not something that would occur to me to >> check, and I've never been told by the tire dealer that I >> should. > >i wonder why they don't. i really do find that strange & not in >a good way. I find it strange that you'd be told to check yours. It's one of those things I expect to be done correctly. >>> do you check your oil & fluids, & tire pressure or do you >>>just wait until something goes wrong to have the garage [quoted text clipped - 5 lines] > i sort of was, but i was also using a more general 'you' rather >than the specific you. I don't equate checking the fluid levels in my car with needing to double check to make sure a business did their job correctly. > it also is part of my bafflement at education (& this is >carrying over from another list i read). while i agree that [quoted text clipped - 3 lines] >things they'll *really* need. >lee I agree consumer awareness is vitally important, but as I said, this isn't something I would have thought I need to double check. Nan >>> Honestly, it's not something that would occur to me to >>> check, and I've never been told by the tire dealer that I [quoted text clipped - 5 lines] > I find it strange that you'd be told to check yours. It's > one of those things I expect to be done correctly. because they *can* loosen just driving the vehicle & they don't want people driving long with loose lug nuts. i check mine every few months, & retighten as needed. it's not necessarily a matter of the mechanics not doing their job properly. as i said before, you can only crank the nuts on to a certain point with those air drivers or you'll strip the threads on the bolt. that point is not tight enough for the bolts to stay completely tight in some cases. a good mechanic will hand tighten the lugs as far as he can by hand (after using the air driver) *and* remind you to check them when you get home. checking lugs should be part of a general check of car safety before starting a trip, along with checking fluid levels, tire pressure, checking the belts for wear, making sure the jumper cables, tire change kit, & first aid kit are all in place. but i'm pretty sure this isn't taught anymore, so... > I don't equate checking the fluid levels in my car with > needing to double check to make sure a business did their > job correctly. well, since you insist it's because they aren't doing their job (& i'll agree that if they aren't telling you to check when you get home, they aren't), maybe you should start checking to be sure they are? since this has happened to you twice maybe it's just prudent? > I agree consumer awareness is vitally important, but as I > said, this isn't something I would have thought I need to > double check. you should, really. i don't trust anyone to take my safety as seriously as i do :) as far as consumer awareness (again not being specific you, but this is *really* bugging me) have you read the fine print on credit card offers lately? one late payment & interest rates go over 30%? or those 'paycheck loan' places that figure interest so it can get as high as 100%. that's insane & it ought to fall under usuary laws. no wonder the poor get poorer! sheesh! (yes, this is my latest bitch at my congresscritters thing. it should be illegal to prey on consumers like that) lee Ha ha ha... LMAO! > 3 weeks ago we got new tires for the van. Less than a week later we > heard a 'rubbing' noise so I took the van back to have them check to [quoted text clipped - 33 lines] > > Nan >3 weeks ago we got new tires for the van. Less than a week later we > heard a 'rubbing' noise so I took the van back to have them check to [quoted text clipped - 33 lines] > > Nan OMG! I'm so glad you all are ok! From now on, I'd be down right anal about them double checking the lug nuts! Signature~Froggy~ > OMG! I'm so glad you all are ok! From now on, I'd be down right > anal about them double checking the lug nuts! For a non-native speaker the word 'anal' remains one to chuckle about ;-). The word has but one meaning in Dutch ;-). SignatureMo Mo schrieb: >> OMG! I'm so glad you all are ok! From now on, I'd be down right >> anal about them double checking the lug nuts! > > For a non-native speaker the word 'anal' remains one to chuckle about ;-). > The word has but one meaning in Dutch ;-). That doesn't happen to be the same one it has in German? ;-) Now I have to look anal up with leo, I somehow assumed the meaning in English would be similar to the one I know - always wondered why people would use that so casually... *blush* Gruß, Sema > Mo schrieb: >>> OMG! I'm so glad you all are ok! From now on, I'd be down right [quoted text clipped - 4 lines] > > That doesn't happen to be the same one it has in German? ;-) <g> I would imagine so. > Now I have to look anal up with leo, I somehow assumed the meaning in > English would be similar to the one I know - always wondered why > people would use that so casually... *blush* LOL, I couldn't believe my ears when I heard it the first time in casual conversation. SignatureMo >> OMG! I'm so glad you all are ok! From now on, I'd be down right >> anal about them double checking the lug nuts! > > For a non-native speaker the word 'anal' remains one to chuckle about ;-). > The word has but one meaning in Dutch ;-). Just so you know, most ppl don't use that word so freely in the US either. I don't take any issue w/ it being used, it's just not used day to day conversation in most homes. >>> OMG! I'm so glad you all are ok! From now on, I'd be down right >>> anal about them double checking the lug nuts! [quoted text clipped - 7 lines] > either. I don't take any issue w/ it being used, it's just not used > day to day conversation in most homes. :-), I think it's more a question of a certain number of people using it on TV, don't know if that's because there no synonym for it (is there?) or just because some of them have this whole 'oh look what ambiguous word I can use freely on TV' thing going on ;-). SignatureMo >3 weeks ago we got new tires for the van. Less than a week later we > heard a 'rubbing' noise so I took the van back to have them check to [quoted text clipped - 33 lines] > > Nan Ykes, I don't blame you for being upset!! I hope you write them a letter as well. <snip> > I called the owner and he's apologetic and is sending us a check for > small compensation which is nice but I can't get the pictures of [quoted text clipped - 9 lines] > > Nan That is scary. Glad nothing bad happened. Seems like they definitely should have doublechecked when you brought it back in. Yikes. Rebecca > 3 weeks ago we got new tires for the van. Less than a week later we > heard a 'rubbing' noise so I took the van back to have them check to [quoted text clipped - 33 lines] > > Nan Oh, my gosh, that is so scary! =:-O I'm glad nothing worse happened! Good thing it was caught in time. Carolyne in TX > Imagine my shock when the mechanic calls me up and tells me the right > front wheel was loose! He was able to remove the lug nuts by hand!! <Shivers to think what might have happened> I'm so glad you all are OK! > OMG, I am livid! And with every right. (((((Nan))))) SignatureMo <snip> "Nan" > Imagine my shock when the mechanic calls me up and tells me the right > front wheel was loose! He was able to remove the lug nuts by hand!! Glad it was discovered in time ~~~~~~~~~~~~~~~~~~~~~~~~~ Marc |
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