Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion Groups
Parenting
ParentingMothersSingle ParentsStep ParentsAdoptionTwinsSpankingChildren's Health
Pregnancy
PregnancyBreastfeeding
Marriage
MarriageDivorce
FamilyKB.com
Contact UsLink To UsSearch & Site Map

Family Forum / Parenting / Parenting / May 2006



Tip: Looking for answers? Try searching our database.

Is This For Real?

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
127.0.0.1 - 28 May 2006 11:45 GMT
Be Sure to Cancel Your Credit Cards Before you Die [ Post 294654030 ]

It's not just the government... Be sure and cancel your credit cards before
you die. This is priceless, and so easy to see happening, customer service
being what it is today.

A lady died this past January, and Citibank billed her for February and
March for their annual service charges on her credit card, and then added
late fees and interest on the monthly charge. The balance had been $0.00,
now is somewhere around $60.00. A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."

Citibank: "The account was never closed and the late fees and charges still
apply."

Family Member: "Maybe you should turn it over to collections."

Citibank: "Since it is two months past due, it already has been."

Family Member : "So what will they do when they find out she is dead?"

Citibank: "Either report her account to the frauds division or report her to
the credit bureau, maybe both!"

Family Member: "Do you think God will be mad at her?"

Citibank: "Excuse me?"

Family Member: "Did you just get what I was telling you --- the part about
her being dead?"

Citibank: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:

Family Member: "I'm calling to tell you, she died in January."

Citibank: "The account was never closed and the late fees and charges still
apply."

Family Member: "You mean you want to collect from her estate?"

Citibank: (Stammer) "Are you her lawyer?"

Family Member: "No, I'm her great nephew."

(Lawyer info given)

Citibank: " Could you fax us a certificate of death?"

Family Member: "Sure." (fax number is given)

After they get the fax:

Citibank: "Our system just isn't set up for death. I don't know what more I
can do to help."

Family Member: "Well, if you figure it out, great! If not, you could just
keep billing her. I don't think she will care."

Citibank: "Well, the late fees and charges do still apply."

Family Member: "Would you like her new billing address?"

Citibank: "That might help."

Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."

Citibank: "Sir, that's a cemetery!"

Family Member: "What do you do with dead people on your planet?"
Tartarus Sanctus - 29 May 2006 01:23 GMT
> Be Sure to Cancel Your Credit Cards Before you Die [ Post 294654030 ]
>
[quoted text clipped - 68 lines]
>
> Family Member: "What do you do with dead people on your planet?"

It could be for real. We don't know what Pookie and Christian
Williamson's regular jobs are.

Signature

Monsignor Tartarus Sanctus

fuckyourfakewarforoilcorporations - 29 May 2006 04:06 GMT
they are shills for the bush crime family. Or they are retard, sheep,
followers.
OrionCA - 29 May 2006 04:24 GMT
>Be Sure to Cancel Your Credit Cards Before you Die [ Post 294654030 ]

This is covered in part here:

http://www.snopes.com/business/bank/deadcard.asp

However they don't really say yea or nay.  Laws vary from state to
state but generally all debts are due and payable on death of the
borrower and all agreements and contracts terminate on the date of
death (found from the death certificate).  When a company or person
who holds such a loan is notified of the death he is to forward a
demand for payment of the balance to the executor of the estate  (If
you don't name an executor in your will your state has an office that
handles this).  Because the contract terminates on the date of death
all terms in these contracts terminate as well.  This includes such
things as repayment terms, interest, and late charges.  The company
can only bill the executor for the ending balance.  

This makes the story as posted extremely unlikely.  Citibank, like any
other major lender, has a policy in place for these situations, which
generally would be to forward the account to their Collections
Department after being notified of the death of the borrower.  The
customer rep would try to get a copy of the death certificate and the
mailing address of the executor to make Collections' job easier.
Collections would confirm the death through county records and send a
closing bill for any balance remaining as of the date of death to the
executor of record.  Interest, late fees, etc., charged after the date
of death would be uncollectable.

If the bill isn't paid within a reasonable time Citibank can sue the
estate to recover the debt and costs of collection but it gets hairy.
"Secured" debts, such as house mortgages, 2nd trust deeds, and loans
for tangible assets (cars, furniture, etc.) have precedence over
"unsecured" loans, which most credit card debts are, in the execution
of the estate.  With secured loans sometimes there's a provision "upon
death of borrower, lender may reclaim security, sell at auction, and
recover the remaining balance of the loan and costs of sale if not
repaid within <xx> days of demand." though usually the lender allows
the executor to deal with this if he can.  With an unsecured loan if
there's not enough value in the estate to repay the loan after dealing
with the secured loans (and there often isn't) the lender gets to eat
the paper.  This is another reason credit card interest is so high:
The lender assumes greater risk.
--
Capitol One - What's in YOUR freezer?
Joe S. - 29 May 2006 04:57 GMT
>>Be Sure to Cancel Your Credit Cards Before you Die [ Post 294654030 ]
>
[quoted text clipped - 41 lines]
> --
> Capitol One - What's in YOUR freezer?

I worked four years as customer service rep for a major telco.  When we
received a call from someone informing us that an individual had died and no
longer needed phone service, or, that an individual had died and was still
receiving phone bills, we did the following:

-- asked them to fax to me a death certificate; gave them a fax number and
my name;
-- zero-rated all service as of today; this stopped charges but kept billing
although all bills would be for $0.00;
-- asked if they still needed service; if not, we suspended service (i.e.;
CO pulled the jumpers but we left the cable assignments in place; did this
so, if it turned out the call as phony, we could turn the service back on in
a few minutes)
-- when copy of death certificate was received, we stopped service as of
date of death and credited the account back to that date.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2010 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.